Organisations have taken many different roads to shared services and a plethora of models have evolved over the years. These range from a single SSC providing multiple services to a region or subsidiary, to multiple SSCs split by function (e.g. separate SSCs for IT, HR and Finance). They vary in terms of functional and geographical scope, have differing commercial structures and diverse migration paths.
For Design & Build activities, our toolkit contains proven global methodologies and best practice, and applies specific knowledge and experience gained over many years. During the design and build phases, we also assist clients in the following areas:
Location Selection – we establish selection criteria including office space, IT infrastructure, and availability of skills, political stability, business risk and comparative costs. Then we conduct the detailed research on your behalf, identify a shortlist of potential locations and facilitate the selection process based on your business requirements.
Transition - we can support you with service centre operational design, build, test, work transition, and launch of shared services from you new location. According to you specific needs we can support you with you highly skilled, experienced practitioners to add to your transition team capability in areas such as programme management, solution architecture, business process redesign, performance measurement/SLAs, continuous improvement and governance.
Change Management and beyond - Alsbridge can be there to help embed the impact of shared services on your existing business and foster stronger working relationships between your teams, your customers and your suppliers.
To find out more download our guide:
Shared Services: Starting the Journey