Alsbridge was appointed specialist advisor to this international bank, to assist in a major transformational ITO strategy. Due to ever growing customer needs and the expanding capability of competitors, the bank needed to remedy technological and operational issues to truly transform its business.
Alsbridge has been a core strategic partner since March 2008. Key activities have included:
- Supplier selection – Alsbridge conducted market research, due diligence and analysis of suppliers and systems in order to provide a comprehensive short-list of potential ITO and banking system suppliers. We then developed the RFP, managed the proposal, presentation, reference and site visit processes. Alsbridge also aided the bank in assessment of the returned proposals and recommended a way forward to the CEO.
- Vendor management – Provided strategic guidance on vendor management strategy, setting -up a Vendor Management Office across 9 countries to help produce savings through leveraging supplier costs, improve control and monitor and enhance supplier performance.
- Transition – Provided full support to the IT Transformation programme which included seeing the transition to the new operating environment, and ensuring all Bank retained infrastructure, systems and services are supported / retired during transition and ongoing.