Retail & hospitality brand leader
To select and contract with outsourcing partner for provision of Outlet IT Service Desk services.
- Alsbridge leveraged market experience to produce a robust shortlist of Suppliers for RFP issue.
- Authored the RFPs, and managed all related interactions with the Suppliers involved.
- Implemented our multiple ‘test’ supplier evaluation methodology
- Guided the Client on site visits, client reference checks as well as RFP response analysis, in order to enable confident preferred supplier selection.
- Took the lead on preparation of contract schedules
- Assisted and advised the client through the contract negotiation process
“Alsbridge has supported us on a number of outsourcing deals in both the process and IT spaces. Their knowledge, experience and straightforward way of working have been instrumental in helping us to achieve our objectives and we will certainly work with them again as the need arises.”
Chief Information Officer