White Papers
At Alsbridge we pride ourselves on thought leadership. To read our articles and white papers, please select from the subject areas below or search.
FAO
- Ensuring control and compliance in F&A BPO deals
- Hands-on versus Hands-off....which is the right way to manage service provision in a Finance BPO deal?
- Outsourcing finance - why keep it under consideration
- F&A Outsourcing: A Suggested Approach for Getting Started
- Cutting Costs in the Finance Function
- Automation in Finance Shared Services
ITO
- Critical dimensions of IT outsourcing success: 4 Performance
- Dinner at the Cloud Cafe
- How to draft IT outsourcing contracts Traditional and for Cloud
- Critical dimensions of IT outsourcing success: 3 Scalability
- Critical dimensions of IT outsourcing success: 2 Reliability
- Critical dimensions of IT outsourcing success: 1 - Security
- Cloudsourcing whys everyone getting so excited?
- Sourcing IT Cost Savings
- Beyond 'what it says on the tin' - The six tests when procuring and implementing a major IT solution
- IT Outsourcing - the futures bright, the futures sustainable
- Cloud Computing - still hype or on the cusp?
- Remote Infrastructure Management: How much of RIM is spin and how much is substance?
- Transition to Remote Infrastructure Management - An ITIL approach
- Product Development Outsourcing - Mind the Gap!
- IT Outsourcers Turn Green
- Offshore outsourcing - risk mitigation planning guidelines
- PDO - Captive vs outsourced
- PDO - The past, the present and the future
- Underpaid and over here: is low cost Indian labour hollowing out the UK IT sector?
- Understand Your Value in an IT Outsourcing Deal
- Multisourcing IT – silver bullet or mind the gap?
- IT Offshoring – why so many deals break all the outsourcing rules
BPO
- Procurement Outsourcing What is the Value Proposition?
- Communications the quiet factor behind program success
- The seven deadly sins of non-lean organisations during a recession
- Professional Liability Claims Handling - Why Not Leave it to the Professionals?
- Step-in rights - Its the plan, not the provision that really counts
- Outsourcing: Managing remotely is no different?!
- Can luxury retail brands offshore without it affecting their brand?
- Time to review your business continuity plans?
- Avoid a chain reaction......get back to basics
- Can Outsourcing be a Lever for Performance Improvement in the Forestry, Paper and Packaging Industry?
- Sole Source - the quickest route to an outsourcing deal?
- Multisourcing? Forget the hype, do whats right.
- Dont let the Credit Crunch put the squeeze on Service Levels
- Should companies outsource their processes as-is or transform and improve them first?
- High Inflation Rates and Wage increase - Is this the end of Nearshoring in Eastern Europe?
- BPO Attrition - The Challenge of the Year
- Niche Outsourcing Advisors: Just one of the little guys?
- Implementing BPO Successfully - What You Will Need To Do Yourself
- Making sense of KPO
- Preparing Your Retained Organisation
- Demystifying Six Sigma – Enriching tool for BPO design
- Ten BPO salesmen from different suppliers, fierce competitors, drawn together under Chatham House rules to discuss a pressing matter of mutual interest… Suppliers: What is wrong with the BPO procurement process?
- The O Word: Why are retailers scared of Offshoring?
- How F&A Outsourcing in Europe has come of age
- Business Process Outsourcing – What Goes Wrong
- Selecting a Procurement Outsourcing Partner
HRO, Payroll and Change Management
- Tendering for Payroll Outsourcing Contracts in the Public Sector Pros, Cons and Practicalities
- Supplier Relationship Management - Start as you mean to go on
- Will Software as a Service Revolutionise Payroll Service Delivery?
- Payroll Outsourcing - How safe is your data?
- Return On Investment in Talent Management - A meaningful measure?
- Change Management in Outsourcing Projects - The (Un-) Necessary Evil?
- Payroll: Are you sure that you know what you are outsourcing?
- Is it really possible to successfully resource and run European payrolls in the UK?
- HR Transformation in the Public Sector
- HR Transformation - You Forgot the Strategic Part!
- Talent Management: What now?
- Selecting the right Learning Management System - What are the options?
- Payroll Outsourcing - Why Call an Advisor?
- HR Sourcing: One size doesnt fit all - how do you find out what is right for you?
- Good Governance - Knowing how to behave
- Good Governance - Emotional Service Levels
- Ten Tips for Implementing a Learning Management System
- Payroll Offshoring - Do the traditional UK players have what it takes?
- Global HR Outsourcing - Dealing with the 'Long Tail'
- Outsourcing the Learning Function
- F&A or HR - Where is the best fit for Payroll outsourcing?
- HR Outsourcing Balancing the Value Equation
- When Should We Tell The Staff?
- (R)evolution - A Small Mistake Can Make All The Difference'...How To Manage Change
- Help Yourself To HR: How To Make Sure That Payroll And HR Self Service Really Delivers
- And Then They Were Gone - The Emotional Impact On Those Left Behind After An Outsourcing Deal
- Role of Change Management in Sourcing
- Outsourcing - A new deal for HR
- Soft skills training in Service Centres - is it worth it?
- Retained organisation - the importance of getting it right
- Is HR shrinking faster than line management are skilling up
- Service improvement - not just the outsourcers responsibility
- Looking for an alternative to Recruitment Outsourcing?
- Measuring HRO
- HR Outsourcing Success –tips to avoid the pitfalls
- The human aspect of outsourcing - disruption and demotivation, or an energised workforce?
- Payroll Outsourcing: Why Can't the Big Players get it Right?
Shared Services
- The strategic question: are you extracting full value from your shared services organisation?
- What has shared services ever done for you?
- 8 Handy tips for setting up a Shared Service Centre
- 7 Pointers to Successful Shared Services
- The Path To Deliver Value In Shared Services: Where SSCs Are Going Wrong, How To Get It Right, And How To Remain Competitive
- The impact on the retained organisation of shared sourcing
- Extracting Full Value From Your Shared Services Organisation
- Can a Finance (or HR) Shared Service Centre really add value?
- Defying the threat of Outsourcing – becoming an “Internal Outsourcer”
- Internal Outsourcing – The New Third Way? The Natural England / Defra Case Study
- Shared Services: The Pros, Cons, and Where They're Heading
- Automation in Finance Shared Services
Offshoring and Location Advice
- Colombia: a Service Delivery Destination to have on your radar
- Egypt - is it the next hot offshoring destination?
- Latin America: A destination to consider in your offshoring deal
- Offshoring overview 2009 - Where is Offshoring today and tomorrow?
- How does inflation and currency fluctuation impact on your offshoring deal?
- Impact of the Economic Downturn on Offshoring
- The future of offshoring
- Outsourcing: Where does China stand today?
- Offshoring the Offshored
- South Africa has begun to ramp up its BPO destination marketing, but is the Rainbow Nation ready to deliver?
- Can Brazil produce the same results in Offshoring as it does in Football?
- Europe’s Back-Office Babel: Will language derail offshoring?
- What is offshoring?
- The O Word: Why are retailers scared of Offshoring?
- Upstaging India – Will China become the epicentre of offshoring?
- Offshoring: Exploitation or emancipation?
- Battle of the behemoths
Management & Governance
- Is Transition Management really that important?
- Retained Organisations - Asset or Liability?
- Suppliers Think Tank “Governance best practise in a multi-sourcing environment”
- SLAs / KPIs / OLAs: What are they and how do I get the most from them?
- Managing Cultural Differences within Outsourcing Deals
- Avoiding the nuclear option – How to redefine your outsourcing contract through renegotiation
- Getting a watertight contract
- New Year Wish List for the Outsourcing Industry
- How to renegotiate outsourcing contracts
Outsourcing Suppliers
- Will you still love me tomorrow? How to stay happy with your sourcing partner
- Ten BPO salesmen from different suppliers, fierce competitors, drawn together under Chatham House rules to discuss a pressing matter of mutual interest…
Financial Services
- Overview of Financial Services Offshoring
- What impact will the current financial turmoil have on firms outsourcing and offshoring arrangements?
- Can outsourcing and offshoring drive dramatic sustainable cost reduction for financial institution
- Regulators cracking down on outsourcers
- Hello Outsourcing, Goodbye Risk
- Sarbanes-Oxley: Introducing The Fundamentals
- The MiFID Outsourcing Health Check: Are your sourcing solutions compliant?
- Creating value for the customer - Getting the Sourcing & Service strategy right
- The ties that bind
Public Sector
- What the FTSE can learn from No. 10
- Framework Agreements - can one size really fit all?
- Effective outsourcing procurement: How outsourcing and partnering can enable transformation
- Strategic sourcing underlies transformation and savings
Rick Simmonds Opinion Pieces
To read/download Rick Simmonds' Business Process Outsourcing Solutions and IT Outsourcing Services Expert View, please go to the Evaluation Centre.
- Innovation in outsourcing
- Multisourcing - Does it still make sense?
- Outsourcing Myths
- Offshoring - Now The Unacceptable Face of Globalisation?
- Can Business Process Outsourcing Be The Key To Innovation and Improvement?
- "Rembrandts In the Attic" - The Hidden Value In Outsourcing Deals
- Satyam - Implications for Offshore Outsourcing
- Quick cost savings through outsourcing
- What Future for Captive Offshore Centres?
- TCS Acquisition of Citigroup Services - What it Means for the Future of Offshoring
- Renegotiating Outsourcing Contracts - A Valid Cost Cutting Tactic?
- How to know if an outsourcing arrangement is right
- Will The Outsourcing Industry Be "Recession-Proof"?
- Benchmarking Clauses in Outsourcing Contracts - Worth the Effort?
- Banks Behind the Curve on Finance Outsourcing
- The Outsourcing Bandwagon - Can It Continue?
- Outsourcing: Lessons From the Regulators
- Outsourcing: What To Do With What You Keep
- What To Do At The End Of The Deal
- Baselining Services - The Missing Link In Outsourcing
- How Long Is Long Enough?
- All Good Things Come To An End – How To Avoid The Exit Sting
- How to Buy Outsourced Services
- Indian Suppliers – The New Wave in Complex BPO?
- Outsourcing – It’s the Doing, Not the Deal, That Really Counts
- Outsourcing health checks
- Shared Services To Outsourcing – What Drives The Change?
- What and When To Outsource
- What Outsourcers Are Really Good At
- What Outsourcing Suppliers Need From Their Clients
- What Wembly Teaches Us About Outsourcing
- Why Business Process Outsourcing Deals Take Time
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