Our Clients 
Clients - Function Information Technology
Alyeska Pipeline Service Company
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Alsbridge was engaged to assess the existing IT outsourcing relationship/contract and assist Alyeska to developan ITO strategy. An extensive due diligence effort was undertaken – existing contract spend was well over US$40m annually – and numerous opportunities for cost savings and contract improvements were identified.The strategy development led to evaluating several major providers and ultimately selected a single provider foran increased scope of work while substantially reducing their cost.
Alsbridge developed the business case, oversaw project management, developed and issued RFPs, evaluated the provider responses, helped Alyeska select the provider and negotiated the new outsourcing contracts such as the Master Services Agreement (MSA), Statement of Work (SOW), Pricing and Service Level Agreements (SLA’s). Alyeska were delighted that Alsbridge exceeded the savings projected during Phase 1 (over 15% reduction whilst expanding scope), and successfully accelerated the process to complete the project in half the time Alyeska originally projected.
Asset Management Company
Alsbridge advised on supplier short-listing, RFP development and contracting with supplier to build-operate-transfer an IT development centre in Eastern Europe, to complement their off-shored Indian operation.
Consumer Electronics Company
Alsbridge helped this client to assess and prioritise options to outsource various departments within ICT, and to identify associated risks, issues and constraints and supported this with a robust business case covering financial and non-financial items.
Consumer Pharmaceutical Company
Alsbridge assisted this leading global pharmaceutical company to develop and issue an RFP for an IT Infrastructure Outsourcing solution. Alsbridge provided the client proprietary ITO benchmarking information, developed the RFP, evaluated the provider responses, conducted active financial modelling, and negotiated the contracts with the selected provider.
European Supply Chain Solutions Company
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This client is a leading provider of supply chain management software solutions for the international retail, wholesale, manufacturing and 3rd party logistics sectors. With net sales in 2006/2007 of EUR 74.7m they have more than 300 customers around the world including 11 of the top 30 retailers.
Our client had a number of business objectives that it wished to achieve through implementation of an offshoring and outsourcing strategy including reduced cost profile and greater value for money from its R&D activities, improved product quality through investment in additional QA capacity, faster speed to market for its core business solutions, greater economies of scale between its existing Product and Services organisations, and the ability to respond quickly to meet immediate short-term capacity requirements for forecast but often uncommitted customisation projects. Our client has been able to significantly lower its cost per R&D seat allowing it to increase the amount of testing and development it does leading to higher quality software, less rework (thereby reducing support costs) and improved time to market (greater schedule compliance).
Fortune 500 Bank
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Our client is a Fortune 500 Bank located in more than 40 states across the United States. Trading on the New York Stock Exchange it provides financial services and advice including underwriting services to government organisations, mortgages and banking services.
Alsbridge used a variety of multisourcing approaches to offer a more focused method to the client’s target market and reduce costs. About 4000 Full Time Equivalent’s (FTE’s) across IT, Finance & Accounting, Human Resources, procurement and industry-specific mortgage and banking processes were measured. The results were significant: the client achieved 30% cost savings on outsourced positions, improvements in both time and accuracy for multiple transaction types and expected savings of $40 million over 5 years for combined IT outsourcing and business processing outsourcing effort.
Global Engineering Company – IT Renegotiation incorporating a Wide Area & Wireless Network Project
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The client has global operations focused on developing high specification products for clients in the aerospace, automotive and manufacturing sectors. They occupy a premium position in the marketplace, with a brand and culture that stand for quality and precision.
The Alsbridge plc UK team supported the client throughout the IT renegotiation process that incorporated a specialist wide area and wireless network project.
Global Financial Services Company
Alsbridge assisted this global Financial Services Company with $49B in Annual Revenue; 126,000+ Employees to develop an offshore strategy with a focus on relocating IT, F&A, and other back office functions to the Asia Pacific region. We conducted location assessments, assessed the business case, and reviewed implementation plans for all support activities (e.g., Communications, HR, Training, IT, etc.). The engagement resulted in the creation of a detailed project transition framework including tools/templates for migrating an in-house offshore shared services centre.
HMRC
A key component of the programme was to secure efficiency improvements through a combination of improved business processes, rationalisation of the operations where they could be merged to be more efficient, and the implementation of a common back office ERP system.
Industrial Equipment Manufacturer
Alsbridge advised one of the world's leading manufacturers of industrial equipment with revenues in excess of $35B on the renegotiatiation of an existing ITO contracts with a Tier 1 provider, while also working to ensure complete recovery of costs in pricing to internal customers of the services and was re-engaged to optimize sourcing strategies.
Large UK Retailer
PE-backed UK retail company with $268M in annual revenues. Alsbridge helped the client to develop its sourcing strategy, outsource its F&A, stock management, and end-to-end IT to a global provider from an offshore location. Further, the effort included the transformation of business processes and implementation of a new ERP application.
Major Private Equity Firm
Alsbridge provided due-diligence evaluations for a $14B Private Equity firm on the IT infrastructure costs and capabilities during the acquisition of multiple corporations.
Morrison Utility Services
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Morrison Utility Services is one of the UK and Ireland’s leading service providers within the electricity, gas, telecommunications and water sectors. Their service offerings are centred on the provision, replacement, repair and maintenance of utility infrastructure, which their clients own and utilise to deliver water, power, energy and communications to their customers. The management team was keen to conduct an independent review of their IT to satisfy them that they were getting value for money from their IS. As a result of Alsbridge being involved in this project, Morrison Utility Services was able to identify specific areas for cost reduction within their existing IS delivery structure. Alsbridge recommended changes to the service levels for outsourced IS services to ensure that the service providers deliver optimum value for money. On implementing the recommended changes, the projected financial benefit to Morrison Utility Services was in the range of £500K per annum which represented 10% of their annual IS spend.
Oil & Gas Company
Alsbridge helped this international oil and gas company to renegotiate an existing F&A and IT deal with a major BPO service provider. This included all aspects of the deal, especially the pricing mechanism.
Contact
How can Alsbridge plc help you?
Please get in touch to discuss your business needs.
Europe Head Office:
+44 (0)20 7242 0666
Email: enquiryEUR@alsbridge.eu
US Head Office:
+1 (214) 696 6410
Email: enquiryUSA@alsbridge.com
